Council offers information for people who need care and support
Published on Friday, March 20, 2020
The city council has issued some advice and information for people who need extra care and support due to the coronavirus.
Ruth Lake, director of social care and safeguarding at Leicester City Council, said: “We know that many people rely on care from someone else – either formally arranged by the council’s adult social care service, sometimes through a direct payment, or informal help from family and friends.
“We understand that people will be worried about their care being disrupted due to the coronavirus and we are working very closely with all agencies across the city. We have plans and support in place to help people if their usual arrangements are disrupted.
“Advice and guidance, and the expectations on councils, is changing daily. You can find the answer to some frequently asked questions on the city council website. There is also up-to-date advice, with specific guidance notes for carers, on the gov.uk website.”
Ruth added: “Please be aware that our phone lines will be very busy – please use national information sources for general advice so that people who are in urgent need of help can get through to us.
“If you are concerned that you will need essential help with staying safe, keeping clean or getting meals, please contact us on 0116 454 1004.”