Skip to content
Archived news

Select a month and year to view archived news stories.

Residents can take part in important new survey

Published on Tuesday, October 26, 2021

2 minute read

A generic picture of houses in Leicester

LEICESTER residents are being asked to take part in an important new survey being carried out by the city council.

The Leicester Household Survey 2021 will aim to gather information about people’s housing circumstances, how people’s lives have been impacted by the COVID-19 pandemic, how they find out about council services and how they like to be communicated with.

From today (Tue 26 Oct), staff will be knocking on doors across the city to ask householders a range of questions. There’s also the chance to take part by filling in the survey online, at

Miranda Cannon, director of delivery, communications and political governance at Leicester City Council, said: “Next year, the city council will have an up-to-date view of Leicester’s population when the Census 2021 data is published. However, this will only provide insights up to a point and we need to find out more about our growing city and our residents to help us shape and deliver our services effectively in the future.

“We particularly need to understand the extent to which our residents have access to the internet and are able to use our online services, so that we can establish what might be needed to support those who are not able to get online. It is vital that our approach does not exclude key groups or communities.

“We also want to know how residents prefer to access national and local news and information so that we can focus on the most effective ways of communicating important messages in future.”

The survey will aim to collect answers from a 4,000-strong sample of Leicester’s population, in order to provide statistically significant results. It is hoped respondents will reflect a wide variety of backgrounds and communities, and be widespread in relation to age, sex, race and geographic location. All responses will be anonymised and no individual data will be shared.

City mayor Peter Soulsby said: “We know how hard the pandemic has been for many of our residents and we are committed to helping the most vulnerable people in our city, so this survey is also about finding out how our residents are coping financially and where we might need to target the support services we offer.

“Getting this sort of information is absolutely vital to help us apply for Government funding and spend our budget wisely – we need an accurate picture not just of how many people live here, but also how they live and what help they may need to live well.”

Door-knockers will be asking residents to complete the survey this week and into November. The online survey can be completed by any city resident, until 17 December, at

Results from the survey will be made available through the council’s open data platform.